Complete virus and malware clean-up
Modern infections are sneaky: fake antivirus warnings, browser hijackers, crypto-mining malware running silently, and scam pop-ups designed to make you call a fake support number. A quick scan with free software rarely removes them fully. Ramatech performs a deep, manual clean-up — we find what is actually on the machine, remove it completely, and repair the damage it left behind.
Signs your computer is infected
- Pop-ups and full-screen warnings telling you to call a number — never call it
- Your browser homepage or search engine changed by itself
- The computer suddenly runs hot, loud or slow for no reason
- Friends receiving strange emails or messages from you
- New toolbars, icons or programs you never installed
Been caught by a phone or remote-access scam?
It happens to thousands of Australians every year — a caller claiming to be from your bank, the NBN or Microsoft talks you into installing remote access software. If this has happened to you, disconnect the computer from the internet and call us. We remove the remote access tools, check what was touched, secure your passwords and help you lock down your accounts. No judgement — just a proper clean-up.
What our clean-up includes
- Deep scan and manual removal of viruses, malware, spyware and adware
- Removal of scam remote-access tools and browser hijackers
- Windows and browser repair after the infection
- Quality antivirus protection installed and configured
- Plain-English advice on avoiding the next one
If files have been encrypted by ransomware, do not pay — call us first and we will assess recovery options, including restoring from backup and our data recovery service.