Ramatech is a local Gold Coast IT provider. On-site and remote help with computers, laptops, networks, email and everything connected to them — from a single machine that has stopped cooperating through to looking after a whole office. Upfront pricing, fast turnaround, and a technician you can actually reach.
Speak to a technician now 0431 810 350 Mon–Sun 9am–5pm · Gold Coast based · No call centreProfessional diagnostics first, honest advice second, fast turnaround always. On-site across the Gold Coast, or remotely when that gets you moving sooner — whether it is one machine or a room full of them.
Cracked screens, dead batteries, broken keyboards, charging faults, won't-turn-on and overheating — desktops, laptops, all-in-ones, all brands and custom builds.
SSD and memory upgrades, clean installs and tune-ups. The single best fix for a machine that has become painfully slow — we clone everything across so nothing is lost.
Dropouts, dead zones, slow connections, printers that won't stay connected, new routers and switches, guest networks and structured cabling.
Mailbox and tenant setup, migrations, shared drives, licensing reviews, multi-factor authentication, and getting accounts working properly across every device.
Protection across your devices, patching, clean-ups, access reviews, email filtering, and plain-English guidance on the scams and phishing that are actually going around.
Backups that are monitored and restores we actually test, plus NAS and server setup — so nothing important is only ever in one place.
Ongoing support for your team by phone, remote session or on-site visit — accounts, printers, software rollouts, new-starter setups and the small things that stop people working.
Server and NAS deployment, file and permission structures, monitored backups, and a documented plan for keeping things running if hardware or a site goes down.
New premises, office moves and fit-outs — cabling, network gear, phones and printers — plus specifying, imaging and deploying workstations across your sites.
A good share of our work is for businesses across the Gold Coast — offices, clinics, shopfronts, warehouses and trades. Same local technician, same upfront pricing, just scaled to a team instead of a single machine.
Use us ad hoc, on a scheduled maintenance visit, or as your ongoing IT department. No minimum term, no exit fees, and no bundle you have to grow into before it makes sense.
We write up what we changed and how your setup fits together, so it is not living in one person's head — ours or yours. If you ever move providers, it all comes with you.
You deal with the same person each visit rather than explaining your setup from scratch to whoever picks up. Quotes in writing before anything is ordered or billed.
Tell us what has stopped working and where you are. You will get an honest read on the likely cause, what it takes to fix, and whether we can get to you today — before anyone commits to anything.
From a single machine that has stopped cooperating through to a whole site that needs looking after — we take on the small jobs as readily as the big ones, and we tell you plainly which is which.
Tell us what has gone wrong and where you are. We will give you an honest idea of the likely fix and the likely cost over the phone.
Remote triage first where it helps, then an on-site visit if the job needs it. You get a clear, fixed quote before any work starts.
Most jobs are done same-day. We test everything in front of you, explain what we changed, and back our work.
Ramatech is based in Surfers Paradise and attends sites — offices, shopfronts, warehouses and everywhere in between — across the Gold Coast local government area and the northern corridor.
Outside these areas? Call 0431 810 350 and we will tell you honestly whether we can cover it.
Yes — on-site service is our specialty. We handle most issues at your place anywhere across the central Gold Coast. For bigger hardware jobs we can take the machine away and bring it back, usually within 24–48 hours.
No. There is no minimum term, no lock-in and no exit fee. Use us for a single job, for scheduled maintenance visits, or as your ongoing IT support — whichever suits you.
Yes — a good share of our work is business IT. We look after offices, clinics, shopfronts, warehouses and trades across the Gold Coast with ongoing support for staff, networks, servers, Microsoft 365 and new site setups. It is the same technician and the same upfront pricing, just scaled to a team.
Yes. Where a job would interrupt your staff or your customers — a network cutover, a server migration, an office move — we can schedule it early, late or on a weekend instead. Tell us your quiet window when you call.
Both. Account, email and software issues are usually quickest to resolve in a remote session. Anything involving hardware, cabling, networking equipment or a new setup is attended in person.
Same-day attendance is often available across the central Gold Coast, depending on the day's schedule. Call the number on this page and we will give you a realistic time rather than an optimistic one.
Every job is diagnosed and quoted in writing before work begins or hardware is ordered, so there are no surprise invoices. If a repair is not economical — on a very old machine, for instance — we will tell you straight and help you weigh up the alternative.
In most cases, yes. The majority of slow-machine problems come down to an SSD upgrade, a memory upgrade, or a clean-up. An SSD upgrade alone typically makes a five-year-old computer boot several times faster.
No. Ramatech is an independent Australian IT services provider. We are not affiliated with, endorsed by, or an authorised representative of Microsoft, Apple, Google or any other technology manufacturer or vendor. We never make unsolicited calls, and we will never contact you claiming that a problem has been detected on your systems.
A two-minute phone call usually tells us more than a form ever will, and often sorts the question on the spot. If you would rather write it down, the form is here and we reply the same business day.
Support line 0431 810 350 Mon–Sun 9am–5pm · Talk to a technicianOn-site and remote IT support across the Gold Coast. Call and speak to a technician directly.
📞 Call 0431 810 350